1. Data Controller
The data controller is:
Slavis Sp. z o.o.
ul. Jeleniowska 177
25-564 Kielce, Poland
VAT ID: 9591972632
info@slavis.net
2. Scope of Collected Data
When using the service, we process only the following data:
- email address – provided voluntarily in the form,
- chat conversation content – if it contains personal data, it is provided voluntarily by users.
3. Purpose of Data Processing
Data is processed solely for the purpose of:
- generating and sending a login link to the chat,
- enabling communication with the translator,
- ensuring proper service operation,
- potential handling of complaints and abuse.
4. Legal Basis for Processing
The legal basis for processing is:
- user consent (Art. 6(1)(a) GDPR) – for providing email address,
- legitimate interest of the controller (Art. 6(1)(f) GDPR) – for ensuring security and proper service operation.
5. Data Retention Period
Data is stored for the period necessary to achieve the purposes for which it was collected, no longer than 12 months from the last activity in the chat.
6. User Rights
Users have the right to:
- access their personal data,
- rectify data,
- erase data,
- restrict processing,
- data portability,
- object to processing,
- withdraw consent at any time,
- lodge a complaint with a supervisory authority.
7. Cookies
The service may use cookies for technical purposes (e.g., session memory). Users can manage cookies in their browser settings.
8. Contact
For matters concerning personal data protection, please contact:
info@slavis.net